Mercari Consumer Complaints All Reviews

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Mercari Reviews

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  • Mercari is stealing my money



    Mercari suspended my account for no good reason, They were demanding my social security number and my drivers license number. They said they want to make sure that I am not funding TERRORISM...I am a grandmother and I sold some jewelry from my mothers estate, she recently passed. Mercari is not allowing me to direct deposit my money into my bank account from my sales. They are stealing $198.00 from me. I just keep getting a message from them stating that they want all of my personal information. I will be calling channel 12 news. Do not sell on this site, you will regret it. There is no way... More...
    (Miscellaneous)
    Paulownia's Picture   Paulownia    1 Comments   Comments
  • Lots of issues...



    I am quite angry because I sold a video game that worked COMPLETELY fine I only used it twice! There were no scratches on it and I swear it worked. The buyer said there were a ton of scratches and said it didn't work, she issued a return which is fine by me but the company canceled the transaction and said that I wont get my item back! How messed up that the customer gets to keep the item they didn't paid for because they claimed it didn't work (which I take the customers side hey maybe it didn't work) but I should at least get my item back because it works for me! Also.... More...
    (Miscellaneous)
    Sarahhhv3's Picture   Sarahhhv3    0 Comments   Comments
  • Customer Service SUCKS



    I had been using this app for a while. Never had a problem with anything I had purchased. I purchased a pair of earrings and when I got them, I changed my mind. The seller wouldn't buy them back, so I listed them on my page & was only asking for what I paid. Suddenly, my account gets "banned" because supposedly it's a "counterfeit" item. Nothing about it was counterfeit. I wrote a letter to customer service & as of 6 days later, I have YET to get a response. More...
    (Miscellaneous)
    jhackett125's Picture   jhackett125    0 Comments   Comments


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