Mercari Complaint

Mercari Complaint

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Filled with Scammers, Awful Customer Service


I originally signed up with Mercari when a Poshmark client told me that Mercari only takes 10% of the sale rather than Poshmark's 20%. hat makes a BIG difference when you are selling a big ticket item. But I have now had 3 out of 3 BAD experiences with Mercari and its customer service is AWFUL. I had a woman claim my LV bag was fake, and it was not. Apparently, she just wanted to test drive my property. Another claimed there was damage to a John Hardy 18K gold and sterling silver necklace she purchased from me at 80% off. I am now told she is sending it back to me damaged. Merc's customer service just lets this happen. Meanwhile, you constantly get scammers who try to get you to make off app sales. Merc has nothing in place to prevent this. I would onlyuse Poshmark now, or use Ebay.


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