Mercari Complaint

Mercari Complaint

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MERCARI WONT GIVE ME MY PAYMENT - MICHAEL KORS JET SET PURSE / ITEM ID: m946596148


So I sold a michael kors purse of mine for 110 which was lost in shipping so mercari cancelled the transaction and refunded the money to the buyer. I recently found out the purse was finally delivered about a month ago so I reach out to the buyer, no response. I then contact mercari through the helpline (which is completely frustrating, they need to have a helpline number) and THEY SENT BACK AN AUTOMATED MESSAGE. It basically said they cannot release the funds because they were refunded to the buuer before the purse gor delivered. I was so angry I sent ANOTHER MESSAGE demanding they pay me the funds since it was their fault and it was the same exact reply so thats how I know it was an aitomatic response. I'm so pissed off and I'm not stopping until I find a way to get my payment. I need to save up all the money I can because I just had a baby and I'm racked with hospitL bills. I can't be out even 20 dollars let alone 110.


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