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Mercari Complaint - Mercari deleted my account by accident!!!! - My mercari account
Mercari Complaint

Mercari Complaint

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Mercari deleted my account by accident!!!! - My mercari account


I was buying a new sweatshirt off of the mercari app and I commented to the seeker telling them I would be buying off another account which was my aunts account. She decided to give me an early Christmas present and pay for the sweater off of her account. This is the reason I told the person I was buying from that I was going to buy off another account. A few hours later I received a notification from mercari saying they believed I was committing fraud and that I had multiple accounts under my name. Keep in mind I did not I just used my aunts account to buy the sweatshirt as she wanted to pay for it. I myself only use one account and after that email my account was deleted and I could no longer buy, sell, or even comment on anything. My account was frozen, then deleted and now it will not let me create a new account on my phone. I really loved using mercari and I bought many things off of the app so I am curious as to why this mistake cost me my whole app and account. I am very unhappy and I'm not angry I just want my account back.


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