Mercari Support Ticket

Mercari stole my money

Created By: ShannonScaffner's Picture ShannonScaffner Last Reply: kathlynevaeh's Picture kathlynevaeh
Priority Level: [Emergency] Status: [Open]
Created: 6 months ago Last Updated: 4 months ago
Department: N/A Replies: 2

Mercari put a hold on my account. I bought a phone on an online site & it came with Mercari app on it. I signed up for direct deposit & changed all info to my name. When I put my name on direct deposit to deposit the 512.00$ I had on the aacount from sales, they put a hold on my acct for no reason at all & asked me for my SS # & pics of my license, I gladly sent & they still will not release my funds, is that legal? Can they hold my money & keep it? Dont they at least have to release my money? Its over 500$!! Im shocked, they had no problem taking 10% out of sales, now they want 100%!! Horrible app that robs people!!


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