Mercari Complaint
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Terrible customer service. - BKE Jeans
I purchased a pair of BKE jeans from a seller on Mercari on 5/9/2015. The seller messaged me several days later after I paid for the jeans, saying she couldn't ship the jeans. She also said she contacted Mercari to cancel the order and has not yet got a response from Mercari. I also have messaged Mercari myself several times explaining that the seller wasn't able to ship me the jeans I paid for and that I would like a refund. I have not gotten a response from Mercari. I'm getting very aggravated and I have contacted the Better Business Bureau and informed them about my situation. Can someone please help me???? Please email me at Sarahcooper7832@yahoo.com
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Comments
They do it on purpose they keep your money, hopefully you have received your refund if not file complaint with your bank. I did and they suspended my account.
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Review Rating: 1 out of 5
Reviewed By: Sarah121178
Company: Mercari
Product: BKE Jeans
Date Added: 9 years ago
Company Location
Inc. 225 Bush St. Suite 1150 San Fransisco CA 9410
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