Mercari Complaint
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Won't respond to my customer service request
Mercari gives you 3 days after you receive the item you bought to contact them if you're not satisfied with it. It's going on 2 days and they still haven't replied to my message. I really don't want to purchase this product, I want to send it back. They need to respond to my message. I don't like the fact that they don't have a telephone contact number
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0 They did the same to me,,but I finally got the return slip and mailed broken replica item back. I sent several messages regarding my refund to no avail after 4 days I filed complaint with my bank. They retaliate by suspending my account for good.This is worst app in the world if you purchase a faulty item.
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